Our Team offers over 125 years of experience in funeral services………
Nick Armstrong - Proprietor
Nick started Armstrongs in 1997 after working for some of the bigger companies and becoming disillusioned with some of the practices and procedures. Nick is the main funeral director and main out of hours contact for families. He lives in Banham with wife Davina, daughter Florence and Bob Dog!
A keen traveller he is also into Diving, Kitesurfing and is also a qualified Paraglider and paramotor pilot.
Davina Armstrong - Director
Davina joined Armstrongs in 2012. She is the main point of contact for
Pre-Payment Plans and funeral pre-planning and has received the Funeral Planner of the Year Award 2018, and a nomination for 2019.
Davina also manages the business with her husband Nick, and the help of daughter Florence & office dog Bob!.
Oliver Coote – Manager
I was first introduced to the Funeral profession in 1993 as a work experience student and quickly realised it was a unique and rewarding career path.
I have 24 years experience within the profession and am now delighted to join Nick and his team as their senior Funeral Director (promoted to manager Nov 2020) and continue to serve the local community.
I live locally in Bury St Edmunds with my partner Hayley & new daughter Georgia.
In my spare time I enjoy holidays in the Channel Islands in particular Guernsey, walking and Freemasonry.
In 2015 Oliver personally received the Bury Free Press customer care award.
Wendy – Funeral Arranger
Wendy joined the company in 2000 as a part-time Receptionist progressing over the years to full time Funeral Arranger. Wendy lives locally in Bury St Edmunds where she was born and raised.
Her interests include gardening and travel and in her spare time she knits for the Warm Baby Project.
Fiona – Funeral Arranger
Fiona moved from Leicestershire to East Anglia in 2014 joining Armstrongs shortly after. Starting with us as a Receptionist she then progressed to becoming a full time Funeral Arranger.
She enjoys travelling, supporting Leicester Tigers and walking her two dogs.
Jan – Receptionist
Jan joined Armstrongs in 2016. As well as being our Receptionist and usually the first contact for our families Jan also deals with the charitable donations and supports families when they visit our Chapel of Rest.
Jan lives in Walsham le Willows with her husband and a dog, Stanley.
Ian – Conductor & Bearer
Ian joined the company in 1999 and has just celebrated 20 years at Armstrongs. He can often be seen conducting funerals as well as being our main Hearse Driver and out of hours Call Manager.
A keen Newcastle supporter he also enjoys travel and being involved in Freemasonry.
Kevin - Driver/Bearer
Kevin has worked in the funeral industry for over 20 years. Starting out at a crematorium in Norwich where he worked for over 18 years before moving to a Funeral Directors. Hobbies include running and supporting Norwich City F.C.
Kevin lives in Long Stratton with his wife, daughter, 2 step daughters and his chocolate Lab. Kevin also has A levels in Horticulture and is a qualified Crematorium Technician.
Darren - Conductor & Bearer
Darren, has over 23 years experience working within the funeral industry. He joined Armstrong’s in 2017. After working for a large corporate company he wanted to work in an independent business that offers a more personal service. Darren has lived in Bury St Edmunds all his life.
A married father of four who enjoys watching football, walking his two English Bulldogs Bentley and Bluebell and has a keen interest in Marine fishkeeping.
Neil - Driver/Bearer
Neil has been in the funeral profession for 20 years and has worked with us since 2017. A Driver/Bearer he is also often responsible for bringing people into our care on evenings and weekends.
Neil has a smallholding and “enjoys” supporting Ipswich Town F.C.
John – Funeral Celebrant
Having found this profession when joining Armstrongs, firstly as a Driver/Bearer, then progressing to conducting funerals, John has said that for the first time in a long working life, this company is where he feels he can contribute most in supporting families.
Believing in what can be achieved in helping families, he has now qualified as a Funeral Celebrant and works exclusively for Armstrongs. With his family & dog Alfie, he relaxes with long early morning walks in a beautiful part of Norfolk.
Find out more at www.suffolkcivilcelebrant.co.uk
Bob - The office dog
To call Bob simply the “office dog” would be doing him a massive disservice. He is often asked for by families to sit in on arrangements where he brings a calming influence to the room. Bob was even asked to walk alongside the procession of a gentleman who had always had cairn terriers (thanks Lynn).
He even recieved his very own thank you letter!
Great with children he is a helpful distraction for them when they come into the office.
Bob can mostly be found sleeping upstairs in the admin office with the girls!